Privacy Policy
- Junama Coffee Private Limited (the “Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy (“Policy”) describes how we process personal information when you use the Junama Coffee website (“Website”).
- By using the Website, you acknowledge and accept that your personal information will be processed in accordance with this Policy. You expressly acknowledge and consent to us processing the personal information that you provide for the purposes outlined in and otherwise in accordance with this Policy.
- Our Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this Policy periodically. By visiting this Website, you agree to be bound by the terms and conditions of this Policy.
1.Collection of Personally Identifiable Information and Other Information
- When you use our Website, we collect and store your personal information as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“IT Rules 2011”). Our primary goal in collecting this information is to provide you with a safe, efficient, smooth, and customized experience.
- While you can browse some sections of the Website without providing personal information, some sections require registration (such as placing an order). Any personal information is only collected after obtaining your prior consent.
- Where you provide consent, we will require the following personally identifiable information when you register on our Website and at the time of placing an order:
- Name
- Email address
- Phone number
- Address
- This information may also be used to send you offers based on your previous orders or activity on the Website.
- If you transact with us, we will require additional information, such as a billing address and credit/debit card details or other payment instrument details. However, we do not store any financial or payment-related information.
- You agree that you will not host, display, upload, modify, publish, transmit, store, update, or share any information that is unlawful or infringes on the rights of others.
1.Cookies
- A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies help improve user experience by remembering information specific to a given user.
- We use both permanent and temporary cookies on your device. These cookies do not contain any personally identifiable information.
- You can decline cookies via your browser settings, but doing so may limit access to certain features on the Website.
- Use of Demographic/Profile Data/Your Information
- We use personal information to provide the services you request. Additionally, we use your data for:
- Order processing and customer support
- Personalizing your shopping experience
- Marketing and promotional updates (with opt-out options)
- Fraud detection and security measures
- Improving our products and services
- We may also use your information to conduct optional online surveys to understand user preferences. You may opt out of such communications by contacting our Grievance Office (defined below)
1.Sharing of Personal Information
- We do not share your personal data with third parties except:
- When required by law
- With trusted service providers (e.g., shipping and logistics partners)
- We are not responsible for the data practices of these third parties.
- In some cases, we may disclose your data to comply with legal obligations, enforce our policies, or protect our rights, privacy, safety, and property.
1.Links to Other Sites
- Our Website may contain links to third-party websites that collect personally identifiable information. We are not responsible for their privacy practices. Please review their privacy policies separately.
1.Security Measures
- All personal information collected from you is stored on Shopify servers located in the USA, Canada, and Singapore, as well as on Shopify-approved applications.
- Our Website has stringent security measures in place to protect your data from unauthorized access, misuse, and alteration.
1.Choice/Opt-Out
- We provide users with the opportunity to opt out of receiving promotional communications from us. You can remove your contact details from our lists by emailing us at catch@junamacoffee.com.
1.Your Consent
- By using the Website and/or providing your information, you consent to the collection and use of your information in accordance with this Policy.
- If we make significant changes to this Policy, we will notify users on this page.
1.Grievance Officer
- If you have any questions or concerns regarding this Policy, please contact our customer care team at catch@junamacoffee.com.
- In accordance with IT Rules 2011, the Grievance Officer details are as follows:
- Name: Jamsheed Adbul Wahab
- Contact:+91 79940 34089
Email: catch@junamacoffee.com
- To the extent permitted by applicable laws, you may:
- Withdraw consent for processing personal data
- Request access, correction, or deletion of your personal data
- If you have a complaint, the Grievance Officer will respond within one month of receiving your request.
1.Questions?